Tuesday, September 20, 2011

A "Buy Local" Happy Ending

My wife owns a Toshiba Satellite Laptop Computer...

About 9 months ago the manufacturer's power supply cable (the one that keeps the battery charged) died... :(

Being the "un-enlightened" consumer I was at the time,  I made the obligatory trip to Radio Shack to buy a new one.
They had one universal adapter that came with about 8 different removal parts, one of which fit into the female slot on the side of the computer.
Reluctantly I handed over my $60.00, relieved that I would not have to order a new one through the mail.  The replacement never really worked that good, the male adapter always falling off the universal cord that was attached.  I was sure that eventually the male adapter would get lost, rendering the unit useless to me.  Well, I never did lose the adapter but I didn't have to because one of the prongs that attached it to the universal cord broke off in less than a years time.

This past weekend, I went out to replace the adapter, empowered by my new commitment to support my local retailers.  Hopeful, I stopped in to ..

I was greeted by a very knowledgeable member of the staff (I think it was Rob) who told me he had just the thing for me.  I was pleasantly surprised when he pulled out a real power supply (not a universal) that actually fit into my laptop without any crappy adapters (just like the original one that came with the computer. But I was blown away when he told me it would  only cost $19.99!   I came in fully prepared to pay another $60 to $70 dollars at least.  Needless to say I was sure wishing I had gone to Computer Solutions 9 prior, because I am sure that I would still have the same $20 replacement adapter I would have bought then.  My total savings would have been another $60 dollars had I only known!

The moral of the story?  Local Independents are not always more expensive because they are smaller. In fact, because they are smaller, they frequently have a better and more exact inventory as I am learning.  So here is a shout out to my new friends and neighbors at Computer Solutions of Keene.  Thanks for saving me $40 bucks that I can now "invest" with another local merchant in Keene.  I will be back, you can count on that.

"Even a Blind Squirrel Finds a Nut Once in a While!"
PayLessFirst is a local business with a national vision. We seek to help local merchants to compete with big box stores, itinerant retailers, and online competitors by educating consumers on the benefits of “buying local”.  We also promote and maintain an online directory of independently-owned, local businesses for the encouragement & convenience of conscientious shopping.  To add your business to our national directory for free, click here.

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